The hardest part of making innovation happen is convincing “scientists, designers or other creative types” to put fewer ideas into the pipeline, suggests Michael George, of George Group Consulting, in a Wall Street Journal article by George Anders (6/11/07). To make his point, Michael offers this analogy: “If a freeway is getting congested, do you load more cars onto the on ramp in hopes that people will go faster? Or should you try to take some cars off?” Michael’s perspective is based on “queueing theory,” an approach commonly used by factory managers to avoid bottlenecks.”
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